Friday, September 16, 2011

Please do not Visit Fortis Noida! Share!

Dear All,

Please forward to all.
I received this piece on Facebook and this is the real truth of this place! I have lost a very close friend because of the staff's ignorance.My friend, was of my age and he was suffering from Dengue, a disease which has treatment. None of the others in the campus died of it, though a lot of them had it, during the Commonwealth Games in the year 2010 in India.
This is the story of a similar family, who lost out on a member..
In this hospital. a case of serious callousness of the docs and the entire staff!

With deep regret I want to inform you the demise of my wife Rupali Sharmaon 17th July due to post operative complication after brain surgery.
I would also like to bring to your notice how private hospitals likeFORTIS are robbing people of their life and money. Please be very carefulwhile dealing with such hospitals. Find below the details of my experiencewith Fortis Noida.
My wife age 29 ( occupation- trainer with HCL) was diagnosed with a nonmalignant brain tumor on 17th June2011. She did not have any majorsymptoms like headache, eye problem or vomiting. She was suggested surgeryfor removal of tumor. We took opinions from Max, Indo Gulf and finallydecided on Fortis because of the good reputation of Dr. A K Singh.
Doctors did not make us aware that it is a very complicated surgery andsaid that there are only incidental risks. "Amount of risk involved issame as the risk when you come from your home to hospital"
On the date of admission I pointed out several times that my wife washaving severe cough and cold. It was ignored by doctors saying "Everythingis perfect". Later on Dr Sanjay Gupta admitted that this could have led toinfection.How could they ignore it? Moreover the doctor preponed thesurgery by one day because he had to go outside India.We were totallyunaware of that. Why did not they postpone the surgery instead?
From day one the team did not have any consensus on how the tumor will beremoved. They said that they will try from nose first , if not they willcut open the skull. On the day of operation (8th July)they said after 5hrs that they could not extract tumor through nose so .. they will openthe skull. My dear wife had to go through both the procedures. The wholeoperation took 12 hrs.
Post operative care is pathetic. Why was my wife given sandwich and cholechawal in ICU after next day of such a major surgery?My wife vomitted on13 July morning and was drowsy. We immediately alarmed the doctors onduty. But they ignored the situation saying that everything is normal. Inthe evening she was perspiring, We again alarmed doctors on duty but noaction was taken. If the doctors have been proactive they could have savedmy wife.
By 14th morning the condition had deteriorated and doctors took her to ICUand put her on ventilator saying it is not required but as a precautionthey were doing it.The worst part is that senior doctors A K Singh andSanjeev Dua went out of country on that day. We tried to reach themthrough various means but they were not available for next 3 days. (Howcould they leave two patients in such a serious condition?There wasanother patient with similar case in ICU who also died )
Doctors who were available ( Vikas Gupta, Bundela, Sanjay Gupta ) actedlike bunch of idiots. They could not diagnose the problem and conditiondeteriorated every day. There was total lack of leadership and no teamwork at all. Each doctor gave a different reason for the problem ( lunginfection, hypo perfusion, brain infection none of which was confirmed bythe time of death). On 14th July, doctors were saying that there is lunginfection but they had not called any lung specialist. It is only when wesuggested , they called an expert? Why did not they call the experts onthere own?
On 16th July Dr. Vivek Chawla was instructed to update us the condition by7:00 am in morning. However we were not informed till 11:00 Am that shehad a cardiac arrest at 4:00 am. My wife's cousin (who is a doctor inAIIMS) visited Fortis Neuro ICU on 17th July , he told me that my wife wasalready dead. After he left , hospital declared dead my wife. Otherwisethey would have continued with ventilator for god knows how many days. Oneof the lady doctor in ICU very shamefully admitted that there wasnegligence on part of doctors.
The hospital has international standards in only the exorbitant rated theycharge. They gave me an estimate of 2.5 lakhs to cure my wife and chargedRs 5.5 lakhs for her deadbody. We were never communicated that the chargeshad gone beyond the estimate. How could they expect us to deposit morethan double the amount at the time of death on a Sunday evening?
There was no doctor from Neurosurgery team available when the death wasdeclared. When we shouted at the authorities they were quick enough tocall the police within minutes. But they could not get any doctor toconfirm the cause of death or at least give a condolence message as ahuman gesture. We had to immediately arrange double the estimated cost,otherwise they would not give us the dead body.
We had a meeting with hospital management and team of doctors on 4th Aug.Where doctors accepted majority of our allegations. We demanded a returnof the extra money paid and action against doctors. Director Mr SukhmeetSandhu assured a response by phone in two days. After 8 days we received acondolence message with no action.
Nowadays hospitals believe in profiteering even at the cost of life. Thereis no trasparency and they put people on ventilator even when it is notrequired. Very careless attitude of doctors, nurses and other staff. Againwarning you against such malpractices.
Kindly request you to forward this mail to all your friends and relativesand request you to suggest me good lawyer/ agency who could help me indealing with this situation.
RegardsSrijan Sharma ( F1707 )9818643613